BlogsHR Administration Simplified: Open Enrollment Solutions for Small Businesses

October 15, 2015, by Matt Hanson

Many HR professionals agree that open enrollment is their greatest administrative challenge of the year. In fact, open enrollment can take months out of every year to successfully prepare, execute and complete.

Enlisting the help of professionals who specialize in benefits administration can help relieve the burden of this process and allow your organization to deliver excellent service to its employees. And when all is said and done, outsourcing can be less costly than doing the work in house.

  1. Start with a strategic partner. Select a firm who can provide knowledgeable representatives to help you conduct open enrollments and renewal meetings. Communication needs to be emphasized throughout the process, and one-on-one personalized support will be critical to the overall success of your open enrollment. Your employees should be able to connect with someone who will take the time to explain plan details and individual benefit options while answering their specific questions.
  2. Use technology to everyone’s advantage. The easier the enrollment process, the greater your employee participation will be. Today’s savvy employees want to be able to choose from a variety of health care options that are affordable and appropriate for their needs. And, they probably dislike paperwork as much as you do!
  3. Give employees 24/7 access from their home or office. This allows them to check eligibility status and review or change benefit elections at any time. Employees should also be able to review plan details and compare benefit choices during open enrollment. Giving them smart online decision making tools will help them make informed choices and complete the enrollment process with confidence. Best of all, giving employees the power of online enrollment gives you the advantage of reduced paperwork and fewer inquiries to navigate during your busy day.

Centennial’s HR Management platform with True Choice offers the kind of support small businesses need for today’s complex benefits administration process—a single source providing fully ACA-compliant health plans, knowledgeable resources, online access and administrative support to ensure all reporting requirements are met.

Click here to learn more about Centennial’s innovative services designed to help HR professionals simplify benefits administration. If True Choice sounds like the right choice for your company, fill out our follow up request form for more information.